Getting started2 min read
Open your shop and take your first pre-orders
From a new account to your first pickup day, in the order the studio walks you through it.

Create your account
Give your name, your email and a password, then open the link we email you. The account is yours alone: your customers never need one.
Open your shop in four steps
The studio asks four questions, one screen each:
- What you sell: bakery, produce, meals, pantry, dairy, meat or drinks. It can’t change later.
- Your shop’s name. Your link is made from it, such as twistdrops.com/your-shop, and you can change it.
- Where your shop is. The country sets your currency and your shop’s clock. Then the phone number customers can reach you on: it goes in every email about their reservation.
- Where customers pick up, and whether that address shows on your storefront.
Tap “Open my shop”, and your storefront is live.
Follow the list on “Home”
“Home” then shows a short list, in the order that gets you to a first order soonest: your first product, your first drop, how customers pay, your logo or cover photo, then sharing your storefront. Each step ticks itself as you do it.
Add your products
A product is a template: its photos, its name and description in each of your shop’s languages, its tags, and its allergens. It has no price or stock of its own: each drop gives it those. Start with “New product”.
Plan and publish a drop
A drop is a batch you make for one day. Choose the pickup day and time, when reservations open and close, and the products, with their prices and how many of each. “Save draft” keeps it to yourself. “Publish” puts it on your storefront.
Share your link
What you publish shows on your storefront. Share its link on Instagram, on WhatsApp or in the Facebook group for your street. For your counter, print its QR code from “QR code”. Customers reserve in about a minute, with no account: they give a name, an email and a phone number.
Confirm, make, hand over
Each reservation lands in “Orders” as “Pending”, and its products come off your stock. Confirm it, and your customer gets an email with the pickup address and how to pay. On the day, the production list says what to make, and customers pay you when they pick up.