Your shop2 min read
Set up your shop and its storefront
What customers see, where they pick up and how they reach you all live in “Settings”. Here is what each page does.
Name and link
“Details” holds your shop’s name and its link, twistdrops.com/your-shop. You can change the link, but links you’ve already shared stop working, so settle on it before you share it. What you sell and your country are fixed once your shop opens: write to us if one is wrong.
Cover photo and logo
“Branding” takes a wide cover photo, at least 1200 × 400 px, and a square logo, at least 512 × 512 px. The logo sits beside your name on your storefront and in your emails. A new photo replaces the old one when you save.
Your story, in each language
“About” is the text under your name on your storefront: who you are and how you make what you sell. Write it in each language your shop speaks, which you choose in “Languages”. Customers read your storefront in their language when your shop has it, and in your default language when it doesn’t.
Where customers pick up
“Address” is where your shop is. If you work from home, turn off “Show this address on your storefront”: customers then get it only in their confirmation. In “Pickup points”, add the places customers can collect from, such as your door, a café or a market stall.
One pickup point at a time
One pickup point collects for your whole shop, for every drop. To move pickup somewhere else, tap “Collect here instead” on another point: new confirmations give its address from then on. Each point also says how customers can pay there, such as cash, card or transfer.
Phone and WhatsApp
“Contact” holds your phone number, which your shop always keeps: customers get it in every email about their reservation. If the number is on WhatsApp, turn on “WhatsApp”, and your storefront shows a WhatsApp button. Add your Instagram, Facebook or website too.
Emails for you
“Notifications” emails you each new reservation, in English, Spanish or Romanian. “Review requests” asks customers for a review a day or more after they pick up: choose how many days, or turn it off and ask by hand from an order.