Take the same order every week

A standing order is an order you save once for one customer: the products, how many of each and the days of the week. Each time you publish a drop whose pickup day is one of those days, its order is made on that drop, as if you’d added it yourself. It suits the café that takes twelve loaves every Friday, or the regular who wants a veg box every Tuesday. Your drops don’t repeat themselves: you still plan and publish each one.

Standing orders come with the Repeat orders add-on. In “Settings” → “Add-ons”, find it under “Add-ons you can switch on” and turn on its switch, or tap “Switch it on” on a page that needs it. “Standing orders” then shows in “Menu”, and at the top of “Orders” on a tablet or laptop. Switch the add-on off, and no drop makes an order from a standing order. Every order already made stays.

Open the customer in “Customers”, or add them with “New customer”. On their “Standing orders” card, tap “New standing order”. Add the products from your catalogue, each with how many. Leave a price empty for the drop’s price on the day, or type a price of its own. Tap the days of the week, then set when it “Starts” and, if it has a last day, when it “Ends”. “Notes” holds a note only you see, which every order carries. Tap “Add standing order”.

Under “Each order”, “On top of the storefront’s stock” starts on: you make these orders as well as what your storefront sells, so they never take stock from other customers. Turn it off, and they count in the drop’s stock: a day without enough left makes no order. “Status” makes each order “Confirmed”, or “Pending” for you to confirm. With “Email each order to the customer” on, a confirmed order’s confirmation goes to the customer, with its pickup code.

Nothing runs on a timer: an order is made when you publish a drop on one of its days. Before you do, the question “Publish” asks names each standing order the drop adds, and who gets an email. Saving a standing order also fills the drops you’ve already published. If you add one of its products to a published drop later, its order follows when you tap “Save changes”.

A day with no published drop makes no order. The day before and on the day, “To do” on “Home” warns you: publish a drop, or skip the day. On a day with two drops, each product goes to the first one, by pickup time, that sells it, and never to both. A drop that sells none of its products gets no order, and the standing order’s page names any product a day’s drop doesn’t sell.

The standing order’s page lists its “Next pickup days”, each with its order and drop. “Skip” cancels a day’s order, and “Undo” brings it back. “Pause” stops it until a day you choose and cancels the orders it made up to then, and “Resume” brings them back. “Stop” ends it for good, and asks whether to cancel the orders it already made. If its orders are emailed, the customer gets each cancellation, and the confirmation again for each order that comes back.

“Edit” changes what it orders from then on. Orders it already made keep what they have: change those on their own page, which links back to the standing order. Cancelling one of them skips only that day. An order nobody has touched goes with its drop: “Move back to drafts” or “Delete drop” takes it along, and the next publish makes it again. Once you’ve changed that order, or its confirmation has gone by email, it’s like any other order: while it’s on the drop, the drop can’t go back to drafts or be deleted.

For a one-off, open any order and tap “Repeat on another drop”. A new order opens on your next drop, or another drop you pick, with the same customer, products, quantities and notes. A price of the order’s own comes along, and every other line takes the new drop’s price. What that drop doesn’t sell is listed apart, to add as a special request or leave out. The new order starts as “Pending”: check it, then tap “Create order”.