Resources

Managing Orders & Customers

Master your order workflow and build lasting relationships with your customer base.

The Order Lifecycle

Orders start as 'Pending' (Yellow). Review them. If you have the stock, mark them as 'Confirmed' (Blue). After pickup, mark them as 'Completed' (Green). 'Cancelled' (Red) is for dropouts.

Bulk Actions (Time Saver)

Got 50 orders? Don't click one by one. Select all checkboxes and use the 'Bulk Change' menu to confirm them all at once.

Production Summary PDF

On baking day, go to Orders -> Select Drop -> Download Orders PDF. You get a printable list of exactly what to make (e.g., '20x Bread, 5x Cookies') and packing slips for each customer.

Customer Database (CRM)

In the Customers tab, you see everyone who ever ordered. See their history and total spend. Use this to identify your VIPs.

Ready to streamline your orders?

Start Managing Orders