VAT, receipts and invoices for your shop

You type the price customers pay, VAT included, and TwistDrops never adds anything to it. If you’re registered for VAT, switch on “Registered for VAT” in “Settings” → “VAT”. If you don’t charge VAT, as a German Kleinunternehmer doesn’t, leave it off: customers see nothing about VAT.

Each rate has a name and a percentage, such as bread at 4% or cakes at 10%, and one is your default. When you switch VAT on, the page suggests your country’s usual rates: check them and change what doesn’t fit. On the same page, give each product its rate, or give every product with a tag the same rate at once. A rate applies from your next drop. A drop you’ve already published keeps selling as it was until you tap “Apply these rates to that drop too”.

If you’re registered, your storefront says “Prices include VAT” under the total, in the cart and once the customer has reserved, and so do the emails about their reservation. Customers never see the VAT per rate. Your storefront’s footer and those emails say who sells: your legal name and registered address from “Settings” → “Tax details”, with your VAT number if you’re registered. Each email also says it isn’t a tax invoice or a fiscal receipt.

The VAT per rate stays with you. An order’s page and its 80 mm “Order slip” show it, with a bottle’s deposit counted at its product’s rate. In “Settings” → “VAT”, choose a month under “Monthly VAT report” and tap “Download CSV”. You get the month’s confirmed and picked-up orders, one row per product ordered with its rate, net, VAT and total, then the totals by rate and by day. An order paid online counts in the month it was paid, any other in the month of its pickup day. Give the file to your accountant, or load it into your invoicing software.

Issue your ticket (factura simplificada) or invoice yourself, from software that meets Spain’s rules or on paper: when an online payment arrives, and at pickup for an order paid there. TwistDrops doesn’t issue either, and the emails your customers get say they aren’t a tax invoice.

TwistDrops isn’t your till: the studio never records how a customer paid at pickup. An order paid online by card needs no receipt (Bon) from you. Cash taken at pickup goes through your own till with its TSE, or through an open cash box (offene Ladenkasse).

If you’re registered for VAT, give a VAT invoice to a customer who asks for one, from your own records. The monthly report’s totals by day are your daily gross takings from TwistDrops orders. It counts a deposit at its product’s rate: if your deposits are refundable, ask your accountant how to treat them.

Sales paid at pickup go through your cash register (casa de marcat), which prints the fiscal receipt. For orders paid online and collected later, ask your accountant which document to issue and whether it goes to e-Factura.

TwistDrops never issues your invoices or receipts and never files your VAT. You and your accountant decide what you owe and what you issue: this guide only shows where TwistDrops helps.